Renter Knowledge Base

Yes, you may choose a forwarding address and set it up on your renter dashboard. Click on the Settings tab then Click Forwarding addresses found on t...

On some occasions, you may want to retract an action request you have submitted for one of your mail items. Step-By-Step Guide From the dashboard, cli...

To discard unwanted mail, such as junk mail, you can request to have it recycled. Step-by-Step guide Navigate to your mail item On top click Actions ...

To ensure your unwanted mail is securely disposed of, you can request to have it shredded. Requesting for shredding is typically an additional cost on top o...

Check out this short clip above explaining the Renter Dashboard and folders. After clicking on at the top of your platform, the series of folders al...

The mail pick up update will help you manage your virtual mailbox effectively. We have set pick up instructions in your Dashboard to schedule you...

When you received a mail you have to request service on the mail item/s so that the Mail Room Operator can take action on your mail/s. To request ser...

Open and scan request is when you instruct the operator to open your mail item and scan its contents to view it online.  To request Open and Scan Mail f...

You can save mail images and completed scan contents on your computer or device. The file will be saved in your default download location. Log in to...

Anytime Mailbox has upgraded its mail forwarding functionality.  You can now request to forward multiple mail items and packages together and get a sh...