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Renter Knowledge Base
Solution home
Billing Migration Hub (Customers)
FAQs
How Do I Know If I’m on the New Billing?
Why are there credits on my invoice?
Why was I charged twice this month?
Why is the invoice date changing?
Why am I being charged sales tax now?
Will my mailbox be locked if I don’t pay under the new billing?
What happens to my annual billing now that I’m on the new system?
Will my annual plan still renew automatically under the new bill?
If my plan changes after an invoice is created under the new billing, when does it take effect?