Billing

Am I tied to a contract when I sign up?
No. You can cancel your service at any time. However, we do not prorate your monthly or annual fee. Your billing cycle always starts at the first of the...
Wed, 27 Jan, 2021 at 7:54 AM
Can I get a partial refund for the unused portion of my monthly/ annual fee?
No. We do not prorate your monthly or annual fee. Please read through our refund policy here. If you still need assistance, you can reach us at the ...
Wed, 27 Jan, 2021 at 7:54 AM
Can I pay cash?
At the moment, we do not accept cash payments. All payments should be made using a valid credit card. If you still need assistance, you can reach us at ...
Wed, 27 Jan, 2021 at 7:55 AM
Can I use my old email after I cancel my old plan when I sign up to new location?
Yes. Please let us cancel your old account first, so you can use the email to sign up for the new one. If you still need assistance, you can reach u...
Wed, 27 Jan, 2021 at 7:55 AM
Do I need to submit a change of address request to USPS after I cancel my account?
If you had previously requested a change of address with the USPS and decided to close your Anytime Mailbox address, then you will also need to cancel that ...
Fri, 28 May, 2021 at 1:21 PM
How can I check my invoice?
You can access your Invoice at any time. Log into your Anytime Mailbox account on a computer or your Anytime Mailbox App on your mobile device. Go to...
Wed, 27 Jan, 2021 at 7:56 AM
How long will it take for you to cancel my account?
It will take 2-3 business days for the cancellation to be completed. You will also receive an email confirmation once your account is cancelled. If you ...
Wed, 27 Jan, 2021 at 7:56 AM
How much do I have to pay?
Price plans vary by location On our website select a location that appeals to you. From there, you can see a list of the services they offer and how much...
Wed, 27 Jan, 2021 at 7:56 AM
I received a notification that my location is closing. How do I get a refund for the expenses I incurred getting this mailbox (notary fee, calling cards,etc)?
Please send us any documentation regarding the expenses you want to be refunded, and our management team will review the request and get back to you as soon...
Wed, 27 Jan, 2021 at 7:56 AM
If I choose not to proceed with my mailbox application, will I get a refund?
Yes, refunds can be issued if you are unable to use Anytime Mailbox up to 30 days from your initial sign up. Check out our refund policy here. If yo...
Wed, 27 Jan, 2021 at 7:57 AM