Update Payment Details

If you need to update your payment details, some mail center operators may allow renters to manage their payment information directly on the portal. 

To access your account, you must login using a desktop or laptop computer. You can also download the Anytime Mailbox Renter App. This option in the mobile app is only available for verified accounts. If your account has not been verified yet, please complete the online notarization process using a desktop computer. You can click this article Accessing The Online Notary to complete the verification process. 

Here's a step-by-step guide on how to update payment information:

1. Click on Billing in the top menu.

2. On the left-hand side, select Payment and enter your updated card information.

3. Click the Update button to save your changes

Using a Mobile Device (Anytime Mailbox App):

1. Log into the Anytime Mailbox app.
2. Navigate to Billing.
3. Click on Payment.
4. Tap the Credit Card Number box and enter the updated details.
5. Click Update.

If you receive an error when entering your card information. Please check the following: 

• Verify the card details (number, expiration date, CVV) are entered correctly.
• Ensure the card is active and has sufficient funds.
• Check if the billing address matches the one on your card.
• If the issue persists, we recommend trying a different card or contacting your bank.
  
  

We require the use of a credit card, and we accept Visa, MasterCard, and American Express. Unfortunately, we do not currently accept payment via Paypal, check, money order, Western Union, or wire transfer.