1. Renter Knowledge Base
  2. Solution home
  3. Billing
  4. Billing
Open navigation

Update Payment Details


If you need to update your payment details, some mail center operators may allow renters to manage their payment information directly on the portal. 

To access your account, you must login using a desktop or laptop computer. You can also download the Anytime Mailbox Renter App

Here's a step-by-step guide on how to do it:

  1. Click on Billing in the top menu.

  2. On the left-hand side, select Payment and enter your updated card information.

  3. Click the Update button to save your changes




If you receive an error when entering your card information. Please check the following: 

  • Verify the card details (number, expiration date, CVV) are entered correctly.
  • Ensure the card is active and has sufficient funds.
  • Check if the billing address matches the one on your card.
  • If the issue persists, we recommend trying a different card or contacting your bank.

We require the use of a credit card, and we accept Visa, MasterCard, and American Express. Unfortunately, we do not currently accept payment via Paypal, check, money order, Western Union, or wire transfer.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article