Adding an Additional Recipient onto your Mailbox

Before adding additional recipients to your account, please check your plan's allowances and any additional fees that may apply. Some plans may not allow any additional recipients.

It's important to note that all additional recipients will need to submit identity verification documents, depending on your chosen location.

For US locations, follow the steps below to add authorized recipients to your account:

1. Log in to your Dashboard and click on Settings.

2. Select Authorized Recipients and click Add.

3. Choose the Mailbox # and fill out the Company Name, First Name, and Last Name.

4. Click Save to save the information.

To prepare and download the USPS 1583 form, follow these steps:

1. Click on the Mailbox # and select Prepare USPS Form 1583.

2. Fill out the form and click Update to save the information.

3. Click on the Files tab at the top and select Download USPS Form 1583.

4. The form will be saved to the default download location on your computer in PDF format.

Note: Once the form is notarized and you have two valid forms of ID, kindly upload your files by following these steps:

1. Log in to your Dashboard and click on Settings.

2. Select Authorized Recipients and click on the Mailbox #.

3. Click on the Files tab and select the Upload button, then click Done.

For international locations, follow these steps to add authorized recipients:

1. Log in to your Dashboard and click on Settings.

2. Select Authorized Recipients and click Add.

3. Choose the Mailbox # and fill out the Company Name, First Name, and Last Name.

4. Click Save to save the information.

Note: For international locations, you are not required to submit the USPS 1583 form, but you will need to submit identity verification documents.

To upload your identity verification documents, follow these steps:

1. Log in to your Dashboard and click on Settings.

2. Select Authorized Recipients and click on the Mailbox #.

3. Click on the Files tab and select the Upload button, then click Done.

Your mail center operator will be notified, and they will need to approve and verify the documents. This process usually takes 1 to 3 business days