When you receive a mail item, you can request one of the following services to be performed on that specific item. Submitting a service request lets the Mail Room Operator know exactly how you would like your mail handled.
Available service requests include:
Open & Scan – The mail item is opened and the contents are scanned and uploaded to your account.
Forward Mail – The mail item is sent to a forwarding address of your choice.
Shred – The mail item is securely shredded.
Recycle – The mail item is recycled without being opened.
To select the service you would like for your mail item, please follow the guide below:
Go to your Inbox or Action Required folder.
Select the mail item/s that you want to take action on.
Click on the "Actions" button and select an action request.
