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Recycle Request - Mobile App Walkthrough



Looking to clear out mail you no longer need? The app makes it easy to request recycling of a physical mail item in just a few taps. Follow this simple step-by-step guide to submit a recycling request to the operator.

Step 1. Log In to the App

Begin by logging into the app using your credentials. Once you're in, you'll see your main dashboard.

Step 2. Access Your Inbox

From the dashboard, tap on the Inbox section. This will display a list of all your received mail items.

Step 3. Select the Mail Item You Want to Recycle

Browse through your inbox and tap on the specific mail item you want to recycle. This opens the detailed view of the item.

Step 4. Tap the Thunder Icon

In the top-right corner of the mail item screen, tap the thunder icon. This icon opens a list of available action requests you can perform on the selected item.

Step 5. Choose “Recycle” from the Action List

A menu will slide up from the bottom of the screen, displaying all available actions. Tap “Recycle” to submit a request for the selected item to be securely recycled.

Step 6. Confirmation

After selecting “Recycle,” a confirmation pop-up will appear on your screen, letting you know that your request has been successfully submitted. No further action is needed—the operator will handle the rest.

You've just submitted a recycling request for your mail item. The item will be processed and securely disposed of. You can always track the status of your requests from within the app.

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