How to download mail images and scan completed contents? : Renter Knowledge Base

You can save mail images and completed scan contents on your computer or device. The file will be saved in your default download location.

Log in to your Dashboard, click Inbox.
Select the Mail Item, then at the top click Download.
A drop down box will appear to select Hi-Res Image (first page only) and PDF (first page only).
Select the file type you want, and it will automatically start to Download the file.

To download completed scan contents:

Go to Mail, under the Completed section select Opened & Scanned.
Select the Mail Item, then at the top click Download.
A drop down box will appear to select Hi-Res Image (First Page Only), PDF (First Page Only) and PDF (Pages 1 to 5).
Select PDF (Pages 1 to 5) and it will automatically start to Download the file.

You can also do this using your mobile App:

Log in to your Anytime Mailbox App, select Mail and click Inbox.
Select the Mail Item, at the top right select the 3 dots (...).
A window will appear below your screen to select Edit Title and Download PDF (First Page Only).
Select Download PDF (First Page Only) and it will start downloading to your phone.

To download completed scan contents using your mobile App:

Log in to your Anytime Mailbox App, select Mail and click Opened & Scanned.
Select the Mail Item, at the top right select the 3 dots (...).
A window will appear below your screen to select Edit Title, Download PDF (First Page Only) and Download PDF (Pages 1 to 5)
Select Download PDF(Pages 1 to 5) and it will start downloading to your phone.

If you still need assistance, you can reach us at the following channels;

How to download mail images and scan completed contents? Print