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Billing Migration Timeline Overview

Billing Migration Notice:  This article may not apply to you if you have not migrated yet. To see if you have been migrated, please review the article:  How do I know if I am on the new billing system?  

What Is Billing Migration?

We’re upgrading our billing system as part of the Anytime Mailbox Billing Modernization project.

Billing migration refers to moving your mailing center to our new and enhanced billing platform. This upgrade is designed to improve reliability, performance, and your overall billing experience.

What to Expect & When

Billing migration begins on February 25, 2026.

From that date, mailing centers will transition to the new billing platform in scheduled waves through July 2026.

When Will My Mailing Center Be Migrated?

To ensure a smooth and stable transition, mailing centers are being migrated in phases rather than all at once. This allows us to closely monitor performance and provide the best possible experience during the upgrade.

Before your mailing center is scheduled to migrate:

  • You will receive advance email notifications

  • You’ll see in-app banner reminders in your portal leading up to the migration date

We’re committed to keeping you informed every step of the way to ensure a seamless transition.



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