If you don’t select a Final Action Request* for a piece of mail, it will be stored at the Operator’s facility. Each plan includes a free storage period, and once that period ends, storage fees may apply. Free storage periods vary by plan—please use this link to view your storage allowance and any applicable fees.
*How do I stop being charged?
- To end the fees, be sure to select either Recycle, Shred, or Forward for any and all pieces of mail you receive at your Anytime Mailbox location. Be sure to check both your Inbox and Action Required folders for mail items.
Scanning does NOT end storage fees. You still have to tell your Operator what to do with the scanned mail items to stop incurring storage fees.
If you have picked up your Mail and it was not marked as Picked Up contact your Mail Center Operator to have this corrected.
Familiarize yourself with the Mail folders on your dashboard to know more on how to manage mail and prevent any unwanted fees.