In the event that you forgot your password and need to have it reset, you can do it via the website or the app.
Website:
If you log in to the website and need assistance resetting your password, simply click on this link.
Mobile App
From the log-in page, click the question mark (?) icon at the bottom right of the page.
Select “Forgot password?” from the list of options.
Enter your email and click the checkmark icon to receive a password reset link.
Locked Out Due to Multiple Failed Attempts?
If you've made several unsuccessful login attempts and receive an error stating that your IP address has been blocked, simply wait 15 minutes before trying again.
