Why am I being charged for storage fees when I have already collected my mail?

Modified on Wed, 01 Mar 2023 at 11:56 PM

If you have already collected your mail and are being charged for storage fees, it may be because your collected mail has not been marked as "Picked-Up" by your mail center operator. It is important to ensure that all collected mail is properly accounted for to avoid additional charges.

Please note that all storage fees are system-generated, and if the system does not recognize that your physical mail has been picked up, it will assume that it is still being stored by your mail center operator.

We advise you to monitor your Virtual Mailbox regularly by checking the "Action Required" area to see if any mail items are about to incur storage fees. Additionally, it is helpful to familiarize yourself with the Mail folders on your dashboard to better manage your mail and avoid any unwanted fees.

For more information about storage fees in general, please click here.

If you require further assistance, please do not hesitate to contact us through the following channels:

Call us - https://www.anytimemailbox.com/contact

Live Chat - https://www.anytimemailbox.com/

Email: help@anytimemailbox.com

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article