If your account is still unverified, you have the option to update your name or business name directly through your portal. This guide provides step-by-step instructions for making these updates and completing the verification process.
Steps to Edit or Update Your Name or Business Name
Step 1: Log in to Your Portal
Use a desktop or laptop computer to access your account.
Step 2: Begin the Verification Process
Click the blue Complete Verification button on your dashboard.
Step 3: Provide or Confirm SSN Details
Select Yes or No when prompted about providing your Social Security Number (SSN), click Continue.
Step 4: Update Personal or Business Details
Edit your Personal Details or Business Details as needed.
Step 5: Save and Proceed with Verification
Click Use Online Notary to save your updates and proceed with the verification process.
For Verified Accounts
For verified accounts we recommend adding your new name as authorized recipient. You can click this link to guide you on how to add an authorized recipient in your account.
Important Notes
If You Do Not See This Option: Check the status of your account and contact your mail center operator for further assistance.
To get your mailing center's contact information, login to your mailbox account using a desktop or laptop computer, scroll down on your Dashboard to find the mail center's contact information (address, phone number, and email).
