To ensure compliance with USPS standards, customers must verify their Forwarding Address on file. This article explains how to check the status of your Forwarding Address verification and understand the various status updates during the process.
Steps to Check Your Forwarding Address verification
Step 1: Log In to Your Account
Use a desktop or laptop computer to log in to your account.
Click Settings on the top menu, then click Forwarding Addresses on the left side.
Step 2: Click on the blue address label
After clicking the address label, you will be redirected to a page displaying the progress bar.
Forwarding Address Verification Statuses and Their Meanings
Verification Requirements
What It Means: You need to complete the reverification process through either online or in-person verification. We recommend taking advantage of the online notary for convenience.
Documents Review
What It Means: Our team is reviewing your submitted documents. This process typically takes 2-3 business days.
Mail Center Approval
What It Means: Your submitted documents are now being reviewed by your mail center operator for approval.
Application Completed (Verified)
What It Means: Your forwarding address has been verified and is now compliant with USPS standards. You may continue forwarding mail items at this address.
What to Do if You See a Red ‘X’ at Mail Center Approval
There are missing documents, or some files you submitted could not be verified.
Next Steps:
Step 1: Click the Upload New Files button to review the notes provided.
Step 2: Re-upload or add the necessary documents.
Step 3: After uploading, ensure you click Submit for Review so the team can re-review your files for approval.
If you need assistance managing and completing the forwarding address verification process, please visit these links:
Manage Forwarding Addresses