We're sorry to hear that you need to cancel your mailbox account.
We understand that changes happen, and we're here to assist you through the process. Here's how you can cancel your mailbox account:
Log in to your account using a desktop, laptop computer or the Anytime Mailbox Renter App. You can download the app Play Store or App Store depending on your device.
From your dashboard, go to Settings.
From the left submenu, click Close Account.
Lastly, click on "Close Account" to begin the account closure process.
Please be sure to download any files you are interested in saving as you will no longer have access to your files after your account is closed. Also, you may want to contact your local mail center operator for any outstanding mail that still needs to be processed.
Any incoming mail received after your account is closed will be returned to the sender.
We will attempt to charge your card on file for any outstanding balance, including any ancillary fees you will incur up to the time the account is closed.
For questions about refunds, please refer to our refund policy.